1. Am I at fault? I hate to be criticized or to be in the wrong. Often, I’m angriest when someone is chiding me about something that I am, indeed, guilty of. When I’m about to hit back, I remind myself to accept criticism politely, if grudgingly.
2. Will this solve anything? I often snap when I feel like I’m confronting the same annoyance over and over. Fact is, people often have irritating habits that aren’t going to change. Failure to meet deadlines, failure to return phone calls, untidiness, etc., etc. I try to remember that snapping isn’t going to make any difference, but will only make me feel bad.
3. Am I improving the situation? This is particularly important with my younger daughter. If I lose my temper with her, the problem just escalates to a whole new horrible level. She dissolves into tears and wails, “You talked to me in a mean voice!” It’s far more effective to stay calm. Also, nicer.
4. Should I be helping you? Often, I lose my temper because I’m actually feeling guilty about my own unhelpfulness. My guilt makes me crabby, but it’s really a sign that I should be taking action.
5. Am I uncomfortable? Discomfort shortens my fuse. I’ve become much more careful to dress warmly (even when people make fun of my long underwear and double sweaters), to snack more often, to turn off the light when I’m sleepy, and to take pain medication as soon as I get a headache. The Duke of Wellington advised, “Always make water when you can,” and I follow that precept, too.
6. Can I make a joke of this? Using humor is extraordinarily effective, but I usually can’t find the inner depths to laugh at an annoying situation. A distant goal for which I’m striving.
It’s tempting to dwell on questions like, “Whose fault is it?” or “Why am I upset?” but in the end, these tend to stoke my temper instead of soothe it. I try to remind myself that no behavior is annoying if I don’t find it annoying. A hackneyed observation, but true.
-From Gretchen Rubin, The Happiness Project
