Who are you really angry at?

Do you ever get angry at someone?  Or maybe frustrated?  I was reading this interesting Harvard Business Review article about communication.  The desired audience is business managers who don't understand their staff.  But the concept is really about  any human interaction we have.

I think we allow ourselves to get the angriest at people we care about the most.  I do, anyway.  When you feel the anger brewing..take a step back and consider the situation from the other person's perspective.  Plus, what good is it going to do to loose your temper, or say something mean spirited?